Last updated: June 2026
Astill Cronin Lawyers ("we", "us", "our", "the firm") is committed to protecting the privacy of the personal information we hold. This policy explains how we collect, hold, use and disclose personal information, and how we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By engaging our services or using our website, you consent to the collection, use and disclosure of your personal information in accordance with this policy.
The personal information we collect depends on the services we provide to you. It may include:
Where it is lawful and practicable, you may deal with us anonymously or by pseudonym, though in most cases we will require your identity to provide legal services.
We generally collect personal information directly from you, through correspondence, forms, our website enquiry form, telephone, email and in meetings. In some cases we collect information from third parties, such as other parties to a transaction, financial institutions, government registers, referrers and, where authorised, your other advisers.
We collect, hold and use personal information to:
We will only disclose your personal information where necessary to provide our services or where required or authorised by law. This may include disclosure to other parties to your matter, courts and tribunals, financial institutions, government and regulatory bodies, and our professional service providers, including our secure document and loan-processing systems.
We do not sell personal information. We will not disclose your information to an unrelated third party for an unrelated purpose without your consent, except where permitted under the Australian Privacy Principles.
As a legal practice, we are subject to Australia's anti-money laundering and counter-terrorism financing (AML/CTF) regime. Where we provide services regulated under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth), we are required to collect and verify additional information about you.
To meet these obligations we may collect and verify your identity and, where relevant, the identity of beneficial owners, the source of funds and the source of wealth connected to your matter. We may use electronic verification services and reputable third-party data sources to confirm your identity.
We are required to keep records of this information and, in certain circumstances, to report matters to the Australian Transaction Reports and Analysis Centre (AUSTRAC). Where the law requires us to make a report, we may be prohibited from informing you that a report has been made. These obligations operate alongside, and do not override, our duties of confidentiality and legal professional privilege, which are preserved under the AML/CTF regime.
For more detail on how these obligations affect your engagement with us, please see our Terms & Conditions.
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Our systems, including our online portals, use encryption and access controls. When personal information is no longer required and we are not obliged to retain it, we take reasonable steps to destroy or de-identify it.
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, incomplete or misleading. To make a request, contact us using the details below. We may need to verify your identity before responding, and in limited circumstances permitted by law we may decline a request, in which case we will explain why.
Our website may use cookies and similar technologies to improve your browsing experience and to understand how the site is used. You can disable cookies through your browser settings, though some features of the site may not function as intended. Our website may contain links to third-party sites; we are not responsible for the privacy practices or content of those sites.
If you believe we have mishandled your personal information or breached the Australian Privacy Principles, please contact us so we can investigate and respond. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
For privacy enquiries, access or correction requests, or complaints, please contact us:
This policy may be updated from time to time. The current version will always be published on this website. This page is provided for general information and does not constitute legal advice.
